Privacy Policy

1. Introduction and Scope

Tax Rails ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy applies to information we collect through our payroll tax filing and payment services.

Company Information:

• Company Name: Tax Rails
• Address: 150 N Michigan Street, Chicago
• Website: www.TaxRails.com
• Contact Email: [email protected]

2. Information Collection

Marketing Information

We collect the following types of marketing information:

• Email addresses
• IP addresses
• Company names
• Individual names
• Website usage data

This information is collected when you:

• Visit our website
• Sign up for newsletters
• Request information
• Click on attachments
• Interact with our communications

Sensitive Personal Information

We collect the following types of sensitive information:

• Social Security Numbers (SSNs)
• Tax identification numbers
• Financial account information
• Payroll information
• Employment information

This sensitive information is collected:

• When employers enroll employees in our services
• During tax filing processes
• When processing payments
• Through employer-provided documents

3. Information Use

Marketing Information Use

We use marketing information to:

• Communicate about Tax Rails benefits and services
• Send newsletters and promotional materials
• Analyze website usage
• Conduct remarketing campaigns
• Improve our services
• Respond to inquiries

Sensitive Information Use

We use sensitive personal information to:

• Process payroll transactions
• File required tax documents
• Fulfill contractual obligations to employers
• Comply with legal requirements
• Provide customer support

4. Information Sharing

Marketing Information Sharing

We may share marketing information with:

• Service providers who help with marketing and communications
• Analytics providers
• Remarketing and advertising partners
• Business partners with your consent

You can opt out of marketing information sharing by contacting [email protected].

Sensitive Information Sharing

We limit sharing of sensitive information to:

• Service providers necessary for our operations
• Government agencies as required by law
• Financial institutions to process payments
• Your employer

We do not sell sensitive personal information under any circumstances.

5. Security Measures

General Security Practices

We implement reasonable security practices including:

• Industry-standard encryption
• Access controls
• Regular security assessments
• Employee training
• System monitoring

Security Measures

For sensitive information, we implement additional safeguards:

• End-to-end encryption
• Strict access controls following least privilege principles
• Secure storage systems
• Regular security audits
• Comprehensive written information security program

Breach Notification

In the event of a data breach involving sensitive information, we will:

• Notify affected individuals within required timeframes
• Cooperate with law enforcement if necessary
• Take steps to mitigate potential harm

6. User Rights

General Rights

All users have the right to:

• Access their personal information
• Request corrections to inaccurate information
• Opt out of marketing communications
• File a complaint regarding our privacy practices

California Resident Rights

California residents may have additional rights under the CCPA/CPRA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale or sharing
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising rights

To exercise these rights, California residents can contact us at [email protected].

7. Data Retention and Deletion

Marketing Data Retention

We retain marketing information indefinitely due to our very long sales cycle. We understand that customers may want to return at any time, but you can always request removal of your marketing information by contacting us.

Sensitive Data Retention

We retain sensitive personal information for:

• The duration required by tax and employment laws
• As necessary to fulfill our contractual obligations
• For the period necessary to resolve disputes or enforce agreements

Data Deletion Requests

While we offer the ability to request deletion of your data, please note that we may be unable to completely delete all information due to many legal and other requirements. When you request deletion:

• We will evaluate what data can be removed
• We will retain what is legally required
• We will inform you of any data we must maintain

Data that cannot be deleted immediately will be securely maintained in accordance with our security policies.

8. Policy Updates

We reserve the right to update this privacy policy at any time. Policy updates will not be communicated unless required by law. We recommend checking our website periodically for any changes.

The date at the top of this policy indicates when it was last updated.

9. Contact Information

For questions about marketing data or this privacy policy:

• Email: [email protected]
• Website: www.TaxRails.com
• Address: 150 N Michigan Street, Chicago

For questions about sensitive personal information processed through our services, please contact your employer.

To opt out of marketing communications or request that we limit the use of your information, please email [email protected] with the subject line "Privacy Opt-Out Request."

For financial information, you may have limited opt-out rights due to the nature of our services, but we are committed to minimizing information usage to what is necessary for service provision.